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POLICIES
Welcome to Crafty Jinx Online, your go-to destination for all things crafty! We are a small family-run business that has the key to your crafty needs. Here's a little more about our customer policies:
SHIPPING & DELIVERY
Our shipping and delivery process is designed to get your craft supplies to you in the quickest and most efficient way possible.
RETURN POLICY
We do not accept returns, however we want to make sure you are satisfied with your new item, and will work with you to come to a resolution. If the item is broken or lost during transit, we will replace the item with something of a similar sort.
SHIPPING
We offer free shipping to anywhere in the U.S. and we also offer a tracking number with every shipment.
When an order is made processing time is 2-3 business days.
Standard "Free Shipping" (4-day delivery) includes USPS Ground Advantage. "Express Shipping" (1 -2 day delivery) includes USPS Priority Mail Express.
These are the only two shipping methods we currently use.
PRIVACY POLICY
Your privacy is important to us. Our privacy policy ensures that your personal information is protected and secure. We do not sell any of your information to third parties.
FAQ
Here are a few most commonly asked questions, that may quell your curiosity. Please reach out if you still haven't found the information you need.
CAN YOU REPLICATE A PRIOR DESIGN OR OTHERWISE?
No, we do not craft any duplicates or replicas of any wand, including our own. We strongly believe that each wand is as unique as the one who wields it.
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